conneXRM is a latest entrant in the market from Apar Technologies that aims towards creating a niche in the product market and dedicated to help the world's leading companies build stronger, new age digital business and increase their digital footprints.

Singapore

conneXRM Pte. Ltd.   #08-03 SGX Centre 2, 4 Shenton Way,
  Singapore 068807
  +65 6435 1961   info@connexrm.com

India

conneXRM LLP  5th Floor, Highway Tower-1, A-13/2,4
  Sector 62, Noida-201309
  +91 120 6127 000   info@connexrm.com

ABOUTUS

About Us

conneXRM is a niche subsidiary of Apar Technologies Pte Ltd focused towards creating and maintaining products in its portfolio. This new outfit focusses completely on the products with underlying technologies as Microsoft Dynamics CRM platform and/or Java Platform. The organization is also focused on Mobility as its one of the core offerings to support the products that are being offered under its portfolio.
Primary focus of products for the organization are :-

eLite SIS :- A comprehensive ERP for Education Institutions to help them automate their back end functions in an efficient manner and simultaneously providing the front facing to the parents and students in the most cost effective manner.


eLite BAM :- A small scale Business Automation Manager aimed towards Small and Medium level Enterprises to take them online in a matter of days and provide them with all the required functionality at one place with minimal learning efforts. This is a big item in a small package and provides a host of functionality to the users without costing them in the same proportions.


eLite suite of products is built on Microsoft Dynamics CRM Stack and uses its full underlying functionality for the development and implementation for our valued clients. Inherited from the parent Apar Technologies; conneXRM has a strong consulting base in terms of implementation of the product with the prospects and clients.

We provide our implementation services to the clients in the following areas as well which include

Microsoft Dynamics CRM Call Center Implementations

Microsoft Dynamics CRM Grievance Management or Service Desk Management

Microsoft Dynamics CRM Upgrade Services

Java Based Outsourced Product Development Services

CRM Consulting on Product Implementations Services

Headquartered in Singapore; conneXRM has currently offices based in Singapore and India and has a strong presence of more than 100 trained CRM professionals. We are very well adapted to work in an onsite – offshore model which brings the best optimized cost for the clients in the longer run.

OURPRODUCTS

Our Products

eLite Student Information System

eLite SIS is a comprehensive campus management solution for colleges and universities. It provides a campus wide platform that automates and integrates the institution's diverse resource, operations and management.

It's highly cohesive and collaborative platform helps create an institution unconstrained by time and place with increased interaction, connectivity, and scalability. Enabled to work either on premise or on the cloud, eLite SIS is a product built on the MS Dynamics CRM Platform using its XRM features extensively.

It is integrated within a modular architecture arranged along functional boundaries – those that address the front office, and those that add power and automation to the back office. elite SIS enables institutions to select the appropriate subset of our products without paying for technologies and features they will never use.

Features include

Seamless, intuitive and easy to implement and use

Secure, robust and scalable platform

Flexible and easily customizable to suit individual campus/university needs

Connects all stakeholders i.e. students, faculty, administrators and parents

Effective management of student and administrative records

Email and SMS Notifications and alerts supported for various workflow items

Analytics providing colleges and universities with the information needed for smart decision making

Cloud and on-premise options available


elite SIS Solutions provides educational institutions with complete support for the entire student life-cycle from enrollment till alumni management. Most campuses have an ecosystem that includes diverse disconnected systems such as learning management, library, fund-raising, recruiting, human resources, financial systems, research grants, and more. Although all of these systems need to share information in some manner, most institutions do not have budgets to implement a robust infrastructure connecting those systems so that business users can easily extract the information they need or trust the accuracy of the data. Apar delivers many out-of-the box integrations between elite SIS and other critical business applications that colleges and universities can use to efficiently manage their institutions. As a result, institutions can spend these funds on higher-value projects to support their core mission-providing quality education.

Please contact us at sisinfo@apar.com for detailed information.
Go to Product Website


PROJECTS DONE

100+

HAPPY CLIENTS

100+

USERS

2500+

CRMPRACTICE

CRM As A Practice


Connected CTI

Our CTI Integration solution with various IVR providers make your Call Center implementation seamless and with maximum efficiency. Works both with On Premise and Cloud offerings!!

Disconnected CRM

CRM in a Call Center solution is the lifeline for customer service. Our Solution supports various domains and customers to provide them with maximum satisfaction.

Inbound Services

Implementing MS CRM in a call center scenario and enabling agents to be equipped with all information leads to effective inbound marketing. Role based implementation ensures security.

Outbound Marketing

Need a solution for running marketing campaigns for your upcoming or your hot selling product? MS CRM in a call center is the right choice for you.

CTI integration solutions for Microsoft Dynamics CRM provide pre-packaged, server-based integration that delivers real-time connectivity for contact center solutions. Businesses can more efficiently manage customer interactions and deliver superior levels of customer service.

Screen Population

Screen populations based on multiple unique attributes including phone numbers, customer ID's and display useful information such as caller's name on the agent's screen and reduce call handling time.

Multi-Channel Integration

Provides integration capabilities with multiple back end systems to extract data and present information to the Call Center Agents.

Agent Interaction

Agents can place, receive, and transfer customer interactions with real-time access to Microsoft CRM customer data. Enhanced call routing techniques using business rules and customer data residing in Microsoft Dynamics CRM to ensure that the customer reaches the right agent at the right time.

Multi-Channel Functionality

Through CTI integration contact centers enables multi-channel functionality in Microsoft Dynamics CRM including softphone controls, caller identification, and screen pop-ups.

PROJECTS DONE

100+

HAPPY CLIENTS

100+

USERS

2500+

OURPARTNERS

Our Associations and Partners

Microsoft

Microsoft technologies is the base platform for all products and services with us. Using the competency of XRM platform extensively, we have extensively developed verticalised solution to suit each industry.

Oracle

Oracle provides a strong base and platform to create solutions. With our years of experience with multiple clients, we provide consulting and implementation services all across the globe.

OUR CLIENTS

Our Clients emanate from different fields and verticals. The primary functional domains that conneXRM targets belong to eGovernance and Education Vertical with our working base in Manufacturing, Travel and BFSI domains.

PROJECTS DONE

100+

HAPPY CLIENTS

100+

USERS

2500+

CONTACTUS

Contact Us

Contact Details

Singapore

conneXRM Pte. Ltd.

  #08-03 SGX Centre 2, 4 Shenton Way,
  Singapore 068807
  +65 6435 1961   info@connexrm.com

India

conneXRM LLP

 5th Floor, Highway Tower 1, A-13/2,4
  Sector 62, Noida-201309
  +91 120 6127 000   info@connexrm.com